At the end of June 2019, we received an inquiry from the UK. The inquiry is about the 春卷机, and the customer asked about the production, price, and size of the final product. Our sales manager lily hosted the customer from the UK and learned that customers will come to our factory for testing in July or August.
七月初，我们向客户发出邀请。但客户告诉我们，他没有时间，会在八月来我们公司。
客户访问我们的工厂
在八月中旬，客户带着原材料来到工厂进行测试。他说之前，他去广东看过一台类似的机器。虽然外观相似，但我们的质量会更好。而且用客户自己准备的意面，我们的成型效果更佳。随后，客户与我们的销售经理莉莉沟通，询问是否可以用我们的机器制作直径为56-58厘米的春卷。
问题协商与解决
In general, spring rolls of 10-40 cm diameter are the most common, so the machine he wants still needs to be customized. Therefore, the delivery period needs to be extended appropriately. We communicated this issue to our customers in a timely manner, and the customer stated that an appropriate extension is acceptable. After the consultation, the customer chose to place an order for this electric spring roll machine in our company.
为什么客户选择我们的春卷机？
- 优质品质。我们相信，优越的机器质量胜过任何形式的广告。优质的质量会带来更多的回头客。
- 价格实惠。合作的最佳结果是实现双赢，让用户满意、放心，让我们获利。我们的价格是多方面因素的结合。我们会让每一美元都物有所值。
- 贴心服务。在谈判过程中，我们可以最大程度考虑客户的利益。而且，对于公司销售的机器，我们提供完善的售后服务。